September 28 2013
In Part 6 of the interview we discuss how some Indian BPOs have used
their process knowledge to create branded services or innovative
1. Indian BPO 24/7Customer, developed a data mining based predictive modelling that helps call centre agents to sell more to web surfers overseas.
2. 2. DenuoSource ‘s
Location Analyzer product integrates GIS data with store and demographic data
and gives an insight to those in retail and real estate to decide on new locations and developing
In this context we discuss how a retail giant like Tesco had to close 200 Fresh & Easy stores in USA this
year and pull out.
September 7 2013
Outsourcing Innovation is the topic for discussion in Part 4 of the series of interviews with Prof Phanish Puranam. We talk about
- Wipro's pre-built IP that it licenses to the clients while building a solution and how it works.
mind-set among Indian IT companies to develop a breadth of skills (possibly to
de-risk) rather than invest and develop depth in any area. Is Indian Pharma any
In Part 3 of the podcast, we discuss
are the hurdles that Indian companies companies face in developing new
there a significant number of Indian companies investing now in new product
development for the world? Who are they?
August 30 2013
In the second part of the discussion about the book India
Inside, we talk about “When we cease to
be e-coolies” and how MNCs leveraged
says in B2B R&D
space where a product was innovated and may be relevant.
A manager at
Intel pointed out to Phanish that they hardly 15
PhDs that were in areas of their interest in a year.
In this 8 part Podcast series, Venkat talks to Prof Phanish
Puranam the Roland Berger Chair Professor of Strategy & Organization Design
at INSEAD. We are proud to say that he is an IIFTian and done the alumni and
alma mater proud.
His book, India Inside (co-authored
with Nirmalya Kumar) was published by Harvard Business Review Press in 2012.
This book is about the prospects for India to emerge as a hub for innovation
and is the subject of my discussion in this podcast series.
When commentators all saying that
Indian economy is in its worst situation in 20 years and sentiments down all around, I
asked Phanish, assure us there are
things that we have done well and can build on them and forward to a better
September 9 2012
This set of podcasts on current Complex Environment in USA, Europe, Middle East, Asia and responding to them have been produced complement the conference on Resource Scarcity jointly organised by SMU and IIFT. In the first of the four short podcasts, Ravi Shankar one of our senior most alumni in Singapore and I talk about Responding to this complex environment. We discuss if it is more complex today than in the past. What should the next generation expect?
In other parts we discuss the macro environments in USA, Europe, Middle East, Asia as well as the crisis points. Please feel free to leave a comment and give star ratings if you like them.
In part 2 of the podcast I talk to Ravi on macro issues in USA and their contribution to complexity in environment.
In part 3 of the podcast we discuss how crisis points in Europe Middle East and Asia are contributing to the complexity in the environment.
In part 4 of the podcast we talk about whether we know enough to comment about Western Government responses to the current crisis. Ravi shares a great quote from a corporate chief in Singapore on Corporate Values and Ethics.
September 3 2012
This set of podcasts on Farmland investments and related issues have been produced as a curtain raiser to the conference on Resource Scarcity jointly organised by SMU and IIFT. In the first of the five short podcasts, Ravi Shankar one of our senior most alumni in Singapore and I talk about the drivers to investments in farmlands. Ravi use to head the vegetable oil business into Asia in Bunge Agribusiness Singapore Pte Ltd. Please feel free to leave a comment and give star ratings if you like them.